Shipping Policy

At Fitnova Collective, we are committed to delivering your order quickly and reliably. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Timeframes

🚚 Standard Shipping: 5–7 business days
⚡ Expedited Shipping: 3–5 business days

Shipping times are estimates and may vary due to carrier delays, peak seasons, or factors outside our control.

Shipping Rates

Shipping rates are calculated at checkout based on your order total, weight, and destination.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Domestic Shipping

We currently ship to all 50 US states. For international shipping inquiries, please contact us at info@excelbizsolutionsllc.com.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our customer care team within 14 days of the estimated delivery date and we will work to resolve the issue promptly.

Contact Us

For shipping questions, reach us at:
📩 Email: info@excelbizsolutionsllc.com
📞 Phone: (919)-902-5988
🕒 Hours: Monday – Friday, 9:00 AM – 5:00 PM EST